Rinjani Info Trip
  
 71 Tripadvisor reviews 
 
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 Colas Decloitre 
 
2024-09-27
 
 
  
Scam - Avoid at all cost
Experience sharing: Rinjani Info Trip - SCAM - AVOID AT ALL COST Hi all, just wanted to share my recent experience with Rinjani Info Trip, climbing Mount Rinjani, and strongly advise to avoid them. I booked the tour beginning of June for beginning of September. I asked for the 2D1N, Sembalun to Senaru tour. After few messages on WhatsApp, I paid the tour and it was confirmed. I confirmed the trip details several times after that as the guy wasn’t very clear on messages. See screenshots below. 2 weeks before the trip, I confirmed again by text and got confirmation. I didn’t hear anything (no pick up location, time etc…) getting closer to the day, so I asked again 2 days before and I couldn’t get an answer as the guy would avoid answering (cf screenshots again). He then called me at midnight the day of the tour (so 7h before the supposed start time), to say that they have made a mistake, booked the wrong day, and I need to pay again 225 USD or they won’t do it. I argued with the guy on the phone for 30min at midnight, but he basically said it’s that or nothing. As it was too late to find another tour, I said yes (not much of a choice…). He told me he would pick me up at 8:30 (instead of 7).The guy didn’t show up before 9, didn’t say hi, was pretty rude. Then started telling me that we would come back to Sembalun at the end, so not do the tour I actually booked (and described on their website). Anyway, they clearly waited until I couldn’t back off to ask for more money, lied about the tour to be done, and were pretty rude on the day. Talking to some other people during the hike, they all paid less than 225 USD/person as well, so I would strongly advised against using Rinjani Info Trip.
  
 
  
 
 
 
  
 
 
 Sebastian I 
 
2024-08-08
 
 
  
Great Advantage with great organization!
Everything on this tour was really good!! The organization and also the stuff and especially our guide Arri are really kindly and professional!
  
 
  
 
 
 
  
 
 
 Ardhyan A 
 
2024-07-18
 
 
  
Thank you very much Leo Trekking Rinjani for giving us a great and good guide. making our trip for 3 days 2 nights explo
Thank you very much Leo Trekking Rinjani for giving us a great and good guide ardi. making our trip for 3 days 2 nights Explorer rinjani.
  
 
  
 
 
 
  
 
 
 Sap T 
 
2024-07-13
 
 
  
3 Day, 2 Night Summit Tour
We have just got back from a fabulous tour with Team Leo Trekking Rinjani and can’t thank them enough for taking such good care of us on our 3 Day, 2 Night Summit Tour. Communication with Adi was quick and easy, and all operations ran smoothly. We were picked up by a kind driver, Boby, and taken for a briefing with Aman so that we had a full overview of the trek starting the following day. We also discussed any equipment we may need, and Adi kindly lent us a headtorch and two sets of trekking poles to use. The driver dropped us to our hotel for the night - all arranged by them and included in the price - and gave clear guidelines as to timings for the next day. All operations were smooth and well organised, with no hanging around at any stage. Our guide, Udin, was extremely kind and supportive, always walking with a smile! We felt that we were in very safe hands given his previous years’ experience hiking the mountain. On our second day, he ensured that we reached the summit in enough time to get a prime spot for sunrise, and also made sure that we got all the best photos from all the best angles!! Our two porters, Jen and Jhon, were equally as kind and friendly. Despite carrying heavy loads up and down the mountain, they always arrived with a smile and cooked the most delicious meal for us. At the crater rim, dinner was set out on a table and chairs in a spot with a beautiful view of the sunset. There was always a different dish or snack on offer throughout the trip - we absolutely never went hungry!! The porters and our guide quickly set up our tent for us on arrival and we were very lucky to have thick, comfortable mattresses, warm sleeping bags and even an inflatable pillow! The team really thought of everything. We were even dropped all the way to the south of the island on returning from the trek. Thank you so much to Dani, Jen, and Jhon for making our trek so enjoyable, to Sup for the transfers, and to Leo for such great organisation and communication ☺️
  
 
  
 
 
 
  
 
 
 Manuel B 
 
2024-06-18
 
 
  
Awesome experience and really view
This tour was just amazing. Everything was prepared very good, the food during the trip was just delicious, the guide and the porter were really friendly and they made this trip perfect. The accommodation before the trip was also really nice and with a great view on the Rinjani/jungle.And the view from the crater rim senaru was just beautiful.I highly recommend this tour!
  
 
  
 
 
 
  
 
 
 Happiness05760584578 
 
2024-06-18
 
 
  
Muy Bueno
Good trip, very good guide!!Food was good organized, and the night at the crater was very nice.The day after to the summit was 👍
  
 
  
 
 
 
  
 
 
 Camille L 
 
2024-05-20
 
 
  
Best guide ever
Amazing experience with Tony. He became a friend for my best-friend and I. He's very caring, funny and has a lot to tell about Rinjani. I got mountain sickness and he gave me medicine before going to the summit. It helped me a lot. It's hard to describe what I felt in a review but if I'm going in Rinjani an other time, I will definitely go with Tony. Thank you for everything. You're the best.
  
 
  
 
 
 
  
 
 
 Sam 
 
2024-05-17
 
 
  
3D2N Mount Rinjani
Tony is the funniest guide I have ever met. During 3D2N trip, he brought us so much fun and love. I carried an overweighted backpack and he voluntarily switched his backpack with mine for the whole trip.As he said safety no. 1 and happy is no. 2 for the trip. He and his team took great care of us and brought us happiness. He also shared his experience of hiking Rinjani with his other family. You will never get bored with him. Tony taught us how to walk pass the difficult routes and even assisted me going down the mount side by side after I was exhausted for the summit. No worries if you are with Tony! You will be happy with Tony!
  
 
  
 
 
 
  
 
 
 Jack F 
 
2024-05-17
 
 
  
3D/2N - Great journey with Tony
We did the 3D/2N Rinjani trip. Our Guide Tony is an outstanding guide. His energy, fun-loving nature, and helpfulness made our experience unforgettable. With Tony, there are always lots of jokes which make the trip enjoyable and amusing.He is super caring too. He even went above and beyond by volunteering to carry my friend's overweighted backpack.From his infectious enthusiasm to his genuine care for each member of the group, Tony exceeded all expectations. Highly recommended!
  
 
  
 
 
 
  
 
 
 Passport08392369500 
 
2024-05-17
 
 
  
Amazing, but very challenging hike!
The tour starts with getting picked up from the hotel for an overnight stay near the volcano. Getting up at 6 for a small breakfast and then the trip starts after some paperwork at the rinjani office. The first day into badecamp is long, around 6h, but not very challenging. Staying overnight at camp is a little cold, but the food and the team were amazing. Getting up at 2 am to see the sunrise on summit is rough and the last few meters to summit are even worse due to the gravel, but on top its a great view and a special moment at sunrise. Going down from summit all the way to the pickup again is very hard aswell. It is very slippery and exhausting, be prepared to fall at least 10 times. In the end it was a great hike! The team was fun, the food great, the views even better, but be prepared to suffer as you will be walking for around 14h on day 2! :D